eventcloud information

At eventcloud, we're focused on one thing – Technology to elevates events. For everyone. That could be a guest registration system with an integrated website and password protected portal, a best–in–class event app that elevates attendee experiences or a comprehensive, end–to–end solution. Regardless, we prioritise human experiences – the need to ensure that people are intrigued, engaged and excited. That includes the end user, your clients, and of course, you.

Making purchases with eventcloud

Easy. Fast. Secure. Friendly. We offer purchase opportunities – from our core software, to registrations for events – via this website, which is owned and operated by eventcloud DMCC. And we’ve worked hard to make that as simple as possible for you (and/or your clients.

Eventcloud's services are customized to the unique needs of every user, and every client. As such, our pricing changes based on each client's needs.

Methods of Payment
We accept payments online using Visa and MasterCard credit/debit card in AED.

eventcloud methods of payment

Deliveries & Shipping
For Dubai residents, we offer same day delivery for orders that take place by 10am any weekday except Friday and public holidays. Orders placed after 5pm will be processed the next day.

For other orders within the UAE, we deliver within 2 working days for orders that take place before 3pm on any weekday except weekends and national holidays.

International orders, we deliver within 7 days from day of placing order.

All clients will receive confirmation by email specifying delivery date and time including a tracking number. eventcloud is not responsible for any delays caused by the shipping agency or destination customs clearance processes. eventcloud will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Please note that multiple shipments/delivery may result in multiple postings to the cardholder's monthly statement.

Refunds and Cancellations
Refunds, when possible, will be done only through the original mode of payment.

Privacy and Terms
You can view our Terms of Use here. You can view our privacy policy here.